Click To Make A Care Enquiry
Your Care Enquiry
Making a referral or getting in touch for the first time can feel like a significant step. We want to make it as straightforward as possible. Fill in the form below or call us directly and we will get back to you promptly. If you have a question before you are ready to refer, that is fine too. We are always happy to talk things through.
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FAQs
Who can make a referral to High View Care Services?
We accept referrals from a wide range of professionals and parties, including local authority commissioners, Integrated Care Boards (ICBs), case managers, hospital discharge teams, social workers and litigation solicitors. Family members and, in some cases, individuals themselves may also be involved in the referral process. If you are unsure whether a referral is the right route, just get in touch and we will talk it through with you.
How do I start the referral process?
You can begin by getting in touch via the form on this page, by calling us on 0208 659 9488 or by emailing info@highviewcare.co.uk. You do not need to have all the information to hand at this stage. We are happy to have an initial conversation before a formal referral is submitted. Once a referral is received, our Assessment Team will carry out a preliminary review of suitability within two working days.
What information do I need to provide when making a referral?
At the initial stage, you will be provided with a referral from where we will ask for some background information about the person, their current situation, their diagnosis and any relevant history, as well as the proposed placement duration. We will guide you through what is needed at each stage of the process. You do not need to have everything ready before getting in touch.
What if I am not sure whether High View is the right fit?
We encourage you to get in touch. Choosing the right service is an important decision, and we are always happy to have an open and honest conversation about an individual's needs. If we believe High View is the right environment, we will explain how we can help. If we feel another service would be more suitable, we will be transparent and, wherever possible, help guide you towards the most appropriate support.
